Frequently Asked Questions

         Online store for lab tests/ vaccines that require advance ordering.

         For placing a new order, go to Product page, select the product from the displayed options then add to cart the product you wish to purchase, review the product details, enter a quantity and add to cart. Once all required items are added to the cart, click on checkout, verify the order.

         All payments are securely processed through PayPal. Hi Precision Online Store does not have access to any credit card information. The following forms of payment are accepted: Visa, MasterCard, American Express, Discover, and PayPal. Orders will only be processed once payment has been confirmed.

         Normally, it takes about 3-4 days to process an order. Our staff will send a confirmation email as to when your order will be available in the branch.

        All confirmed orders have a validity period of two weeks. If item (s) are left unclaimed within that period, orders will be automatically cancelled.

         Kindly call our hotline number at 8741-7777 or send us an email at

         We do not keep inventory of the goods and they are on an order basis only. Once an order has been confirmed online it cannot be cancelled anymore.

If you wish to revise any information in your order kindly contact our call center at 8741-7777.

Kindly bring a printout of your order form bearing your order number details. Or present the email / picture to our staff.